Frequently Asked Questions (FAQs)

Welcome to Classic Wood. Below you’ll find detailed answers about our products, policies, manufacturing process, and delivery system.

🪵 1️⃣ What type of wood do you use?

We manufacture furniture using 100% solid Sheesham wood (Indian Rosewood).
We do not use MDF, plywood, or particle board in the primary structure.

Each product highlights the natural grain and strength of authentic hardwood.

🏭 2️⃣ Are you a manufacturer?

Yes. We are a registered furniture manufacturer based in Rajasthan, India.

Factory Address:
70,Road Numner 2A Churu
Churu, Rajasthan – 331001
GSTIN: 08ANOPI9630B1ZY

Customers can request factory visits by appointment.

🚚 3️⃣ Do you provide free shipping?

Yes ✅ We provide FREE shipping across India.

Delivery Time:
7–12 working days (depending on delivery location)

All products are securely packed to prevent transit damage.

💳 4️⃣ What payment methods do you accept?

We accept:

  • UPI

  • Debit Cards

  • Credit Cards

  • Net Banking

  • Secure Online Payments

All payments are processed through secure gateways.

💰 5️⃣ Do you offer Cash on Delivery (COD)?

Currently, we accept prepaid orders only.
This ensures secure processing of large furniture shipments and smooth logistics handling.

🔄 6️⃣ What is your return policy?

If a product arrives damaged:

  • Inform us within 48 hours

  • Share clear photos of the damage

  • Our team will review and arrange resolution

Custom-made or customized products may not be eligible for return unless damaged during transit.

🛡 7️⃣ Do you provide warranty?

Yes. Our solid wood furniture comes with limited structural warranty against manufacturing defects.

Normal wear & tear, polish variation, and natural wood grain differences are not considered defects.

📦 8️⃣ How is furniture package

We use:

✔ Multi-layer bubble wrapping
✔ Foam edge protection
✔ Protective corner guards
✔ Secure transit handling

Our goal is safe and damage-free delivery.

📍 9️⃣ Is your business legally registered?

Yes. We are GST registered in India.

Business Name: Royal Sheesham
GSTIN: 08ANOPI9630B1ZY
Location: Churu, Rajasthan

🕘 🔟 What are your working days?

We operate all days to support customers and dispatch orders smoothly.

Customer Support:
📞 +91-9057710877
📧 helproyalsheesham@gmail.com

🌳 1️⃣1️⃣ Why should I trust Classic Wood?

✔ Registered Indian manufacturer
✔ Real factory address
✔ Transparent policies
✔ Secure payments
✔ Free nationwide shipping
✔ Solid hardwood furniture
✔ Responsive customer support

We believe in complete transparency and long-term customer relationships.

💎 Final Note

At Classic Wood, we combine traditional craftsmanship with modern quality standards to deliver durable and elegant wooden furniture across India.